Account & Data Deletion

This page explains how to delete your account and data for games and apps published by Apollo Immersive Studios, LLC, including Arrow Links, Tic Tac Paw, and Pawmazeing.

01Delete in the game (Arrow Links, Tic Tac Paw and Pawmazeing)

The fastest way to delete your Arrow Links, Tic Tac Paw, or Pawmazeing account is inside the game:

1. Open the game.
2. Tap Settings. In Pawmazeing, then tap Account.
3. Tap Delete account and confirm.

This deletes your cloud-saved progress and the player data we hold for that account, and replaces your name on leaderboards with "Deleted player." In Arrow Links, it also deletes any rounds you have shared for other players to play against. It cannot be undone. Then uninstall the game to remove the data stored on your device.

In Arrow Links, if you only want to stop sharing your rounds, turn off Share my rounds in Settings. This deletes the rounds you have shared without deleting your account.

02Request deletion by email (all apps)

You can also request deletion for any of our apps by email, for example if you no longer have the game installed. Email us at the address below:

Please include the following so we can locate and verify your data:

• The name of the App (for example, "Arrow Links", "Tic Tac Paw", or "Pawmazeing").
• The platform you played on (for example, Android / Google Play).
• If you signed in, the sign-in method (for example, Google Play Games) and the associated email or player name.
• Any in-game display name or player identifier you can share, if available.

We may ask for additional information to verify that the request is genuinely yours before we delete any data, to protect against unauthorized deletion.

03What gets deleted

When we process a deletion, we delete or anonymize the data associated with you that we control, which may include:

• Account and player identifiers held in our game services.
• Cloud-saved game progress, currency, items, and related game data tied to your account or installation.
• Your display name. Your leaderboard entry is shown as "Deleted player."
• In Pawmazeing, your recovery code, which stops working.
• In Arrow Links, the rounds you shared for other players to play against, and the record of results from those rounds.
• Support correspondence tied to your request, once it is no longer needed to resolve your matter.
• Analytics identifiers associated with you, to the extent they can be linked to you and deleted from the services we use.

04What may be retained

Some information may be retained after a deletion request where we are permitted or required to keep it, for example:

• Records we must keep to comply with legal, tax, accounting, or regulatory obligations (such as records of purchases, which are also held by the app store).
• Information needed to detect or prevent fraud, abuse, or security incidents.
• Aggregated or de-identified data that can no longer be linked to you.

Purchase and transaction records held by the app store you used (for example, Google Play) are controlled by that store and are subject to its own policies. Your Google Play Games profile and achievements are managed in your Google account. Purchases you delete with your account cannot be restored.

05Deleting local data yourself

Some of our games' data is stored on your device. You can remove that local data at any time by clearing the App's storage in your device settings, or by uninstalling the App. Uninstalling removes local data but does not, by itself, delete data held in cloud services; for that, use one of the options above.

06Timing

In-game deletion in Arrow Links, Tic Tac Paw, and Pawmazeing takes effect right away. We acknowledge emailed requests and process them within a reasonable period, and in any case within the timeframes required by applicable law. We will let you know once your request has been completed.

07More information

For more detail on what we collect and how we handle it, see our Privacy Policy. If you have any questions about deletion, contact us at apolloadmin@apolloimmersive.com.